FAQ
ABOUT SKOSH
You can easily use our cleaning products. Fill your reusable Skosh bottle with 500 ml of tap water, just above the Skosh logo. Put one tablet in the bottle and wait for it to dissolve (it may take up to 5 minutes for the tablet to completely dissolve).
Attach the spray nozzle to your bottle and start cleaning!
If you live in the EU, our products are completely available online and we will send them directly to your door! We do not currently deliver to countries outside the EU.
Our products are now available at 100+ retailers around Europe. Feel free to contact us for further information. You can also sign up for our newsletter to be the first to be notified as soon as we are ready to ship to your country.
Send us another email hanna@skosh.se we will respond within one working day.
You are also welcome to call us on +46 76 97 30 459 (our company language is English).
Do not forget to follow us Instagram and Facebook.
As one of our highest goals is to reduce CO2 emissions, we produce the majority of our products in Central European countries (Germany & the Netherlands).
Skosh is a startup from Lund. Our vision is to give everyone access to a more sustainable and enriching lifestyle by creating easy-to-use, sustainable and wonderful cleaning products. With our durable cleaning tablets, we reduce plastic waste, environmental pollutants and harmful chemicals. How are we sustainable? Find out more!
Why Skosh? Originally from the Japanese, Skosh means "a little neighbor", which supports our vision of making the world more sustainable - one Skosh at a time. Do you want to know more about us and who we are? Read more here!
All our products are vegan-labeled, which means that we do not test our products on animals or use animal products.
V-Label is an internationally recognized, registered symbol for the labeling of vegan and vegetarian products and services. For consumers, it is a simple and reliable guide that helps them when shopping. With V-Label, we at Skosh promote transparency and clarity.
When you buy your products from us, we want to assure you that the entire delivery is climate-smart. Our delivery boxes consist of 90% recycled cardboard and are biodegradable. Our boxes also have an FSC (Forest Stewardship Council) label, which means that the material that has been used to create the boxes comes from responsible forestry.
Our cleaning tablets are also delivered in FSC-certified portion bags. What distinguishes our packaging from others is that they consist of 100% paper and are therefore completely recyclable. The bags are designed with a heat and moisture barrier without any hidden plastic or metal. Other portion bags usually contain both plastic and metal, which makes them impossible to recycle.
Your order contributes to a greener future.
For each individual order, we plant a tree together with Eden Reforestation Projects, a non-profit organization whose mission is to provide fair wage employment to poor villagers. The Eden Reforestation Project's method is to "hire to plant", which in turn results in positive socio-economic and environmental measures. Together we create a livelihood for thousands of people living in poverty.
BOTTLES & PACKAGING
Our reusable bottles are made of Post-Consumer Recycled Plastic (PCR plastic).
PCR plastic has countless benefits and no new plastic - so-called virgin plastic - is produced to create our bottles. The production of PCR plastic also requires less water, energy and fossil fuels.
We only rely on materials and resources that are made from recycled materials.
CLEANING TABLET BAGS - 100% PAPER
Our cleaning tablets are delivered in FSC (Forest Stewardship Council) certified portion bags. What distinguishes our packaging from others is that they consist of 100% paper and are therefore completely recyclable. The bags are designed with a heat and moisture barrier without any hidden plastic or metal.
SKOSH DELIVERY BOX - RECYCLED CARTON
When you buy your products from us, we want to assure you that the entire delivery is climate-smart. Our delivery boxes consist of 90% recycled cardboard and are biodegradable. Our boxes have FSC markings, which means that the material that has been used to create the boxes comes from responsible forestry.
DISHWASHER TABLETS - POWER PAPER
Our dishwasher tablets are packaged in a kraft paper bag made from 100% recycled paper. This means that when your tablets run out, you can easily sort your packaging as paper and in this way it will serve a new purpose. To seal our packaging, we use staples that do not need to be removed from the bag before it is recycled.
DETERGENT - DEGRADABLE
Our laundry powder is packaged in a zip bag made of 100% bio-based material. The packaging is certified by the EU's 13432 standard, which means that it is compostable. This means that you can throw your empty packaging in your food waste as it naturally breaks down.
SKOSH FLYER SHEET - GRASS PAPER
We want to make sure that you get the best out of your purchase when you shop with us. In your delivery box you will therefore find an information card with instructions associated with the product. The card is made with a mixture of both plain paper and grass paper. Grass paper is a very resource-saving material, as it consumes significantly less water and energy during production.
LAUNDRY POWDER
Zeolites soften the water and have replaced phosphorus in many powder detergents. According to various studies, zeolites do not cause any damage. Our Color & Clean detergent has been approved by Ecocert, which is the highest ecological certification in Europe. According to the latest studies on this from 2019, zeolites have been shown to be non-toxic to living organisms and show no allergic or irritating potential when they come in contact with the skin.
Surfactants change the surface tension of water to loosen dirt. Surfactants keep the dirt liquid and do not get stuck again. Nonionic surfactants are mild compared to ionic ones, which cleanse without destroying the skin's proteins. Using nonionic surfactants reduces the risk of skin irritation and the development of allergies, which is otherwise a problem with the ionic surfactants.
Our locally produced detergent is vegan and effective from 30 degrees and up. We use only natural ingredients and have not added any allergy-triggering perfumes.
Reduce the environmental impact and prevent overdose of powder detergent with the help of our reusable dosing bucket made of beech wood.
We make it easy for you to have your detergent delivered to your home! With a subscription, you get a new one before it runs out!
To calculate the best possible subscription for you, we need to know if you want whitewash and / or color washing, and how many times a week you wash. Let's see which plan works best for you - start here!
Our detergent is Ecocert-certified, an environmentally friendly alternative with ingredients from natural origins. Wash gently and protect the environment at the same time.
Skosh whitewash contains 15-30% zeolites, 5-15% non-ionic surfactants, <5% soap, enzymes
Skosh color wash contains 15-30% zeolites, 5-15% Nonionic surfactants, <5% Soap, Enzymes (subtilisin, Amylase, Pectate lyase, Mannanase, cellulase, Lipase).
Less washing (3-5 kg): 1,5x buckets
Larger laundry (5-8 kg): 2x buckets
SOFT WATER
3-5 kg - 39 ml
5-8 kg - 65 ml
MEDIUM HARD WATER
3-5 kg: 45 ml
5-8 kg: 75 ml
HARD WATER
3-5 kg: 60 ml
5.8 kg: 100 ml
Different parts of Sweden have different hard water, but about 80% of Sweden has soft water. Areas with calcareous rocks often have hard water.
DISHWASHER TABLETS
We do not have a plastic cover around our tablets, which makes them more compact in order to hold better. What you can try is to use another program for the dishwasher. Sometimes the temperature in the water for dishwashers is too low for the tablets to dissolve. Another option is to put the tablet directly in the machine, and thus not in the compartment intended for dishwasher tablets.
We make it easy for you to have your dishwasher tablets delivered directly to your mailbox - before they run out!
To calculate the best possible subscription for you, we need to know how many times a week you run your dishwasher. Let's see which plan works best for you - start here!
Our biodegradable dishwasher tablets clean your dishes and do not excrete microplastics into our oceans. Of course without harmful chemicals and plastic waste! For best effect, rinse your plates before machine.
Often the dishwasher tablets we are used to are wrapped in a synthetic and petroleum-based plastic film. This plastic is marketed as soluble in water, but in fact dangerous microplastics are released into our oceans with each use.
Solution?
Our dishwasher tablets are 100% free of plastic and consist only of biodegradable ingredients. They are also free of perfumes. Say goodbye to unnecessary plastic and hello to cleaner seas!
Table of Contents: Sodium silicate, pentahydrate, sodium carbonate and sodium percarbonate.
CLEANING TABLETS
Yes! Skosh's cleaning tablets are 100% biodegradable. The harmless surfactants in our products are broken down into non-polluting compounds.
Skosh's products are 100% non-toxic, which means that we do not offer disinfectant products (which by definition are toxic) at the moment.
By the way, all Skosh products contain only non-toxic and biodegradable formulas that are safe to use in infant homes.
However, the tablets should not be swallowed and should be kept out of the reach of children.
The most important active ingredients are food grade citric acid, sodium bicarbonate, anionic surfactants, salts, perfume, and color (does not discolour).
The proportions for each substance vary depending on the area of use.
Our cleaning products have undergone extensive tests and have been found to be very good and powerful! Each cleaning tablet (All-Cleaning, Bathroom, and Glass & Mirror) has its own unique formula with optimized pH levels and ingredients for the most effective cleaning performance possible.
However, our goal was to produce a cleaning agent that is perfect for daily use, which can remove everyday dirt very well and which also protects the environment.
We recommend that you use the bathroom cleaner on the following surfaces: toilets, sinks, bathtubs, showers, tiles (porcelain, glazed, ceramic). Do not use on marble, natural stone or untreated wood.
We recommend that you use the glass & mirror cleaner on the following surfaces: mirrors, windows and glass surfaces. Do not use on marble, natural stone or untreated wood!
We recommend that you use the all-purpose cleaner on the following surfaces: kitchen worktops (granite, quartz, laminate, corian, formica), hobs, fan hoods, tiled walls, sinks, stainless steel and grills. Do not use on marble, natural stone or untreated wood!
Yes! Our environmentally friendly all-purpose tablets can also be used as dishwashing liquid. Dissolve the tablet in a reusable bottle, spray it and use a sponge to wipe clean.
The unique formulation of our all-purpose cleaner and the relatively high pH level make it perfect for cleaning grease and food stains.
We do not recommend using the tablets in dishwashers.
Although we use food grade citric acid, sodium bicarbonate and other environmentally friendly ingredients, we are still required by regulations to label our products as a cleaning product with warning symbols.
However, there is nothing to worry about because these miracle ingredients are super effective, super safe and non-toxic!
You can use our cleaning tablets for at least 6 months after they are dissolved without reducing the cleaning effect.
The tablets' cleaning performance has been optimized for 500 ml of water, above the Skosh logo. We also recommend using 2 tablets for 1 liter of liquid.
If you want a more concentrated cleanser, you can also dissolve a tablet in 400ml or less, and vice versa for lower concentration.
Yes, we added some pleasant scents to our cleansing tablets:
The all-purpose cleaner smells floral and spring-like. The bathroom cleaner smells of lemon / lemon flower and our glass & mirror mirror has a fresh scent of sea breeze.
SUBSCRIPTION
The subscription can be paused or canceled at any time in your Skosh account.
Detailed steps on how to proceed are below:
1) Log in to your Skosh account. If you have signed up for a subscription but you do not have an account, please create a new account with the same email that you used for your purchase.
2) Click on "Subscriptions" at the bottom right of your account page:
3) Click on your Subscription Number
4) Choose what you want to do. You can: Cancel, pause / resume your subscription. Skip the next payment of the subscription Update your payment method.
We want to make it easy for you. Therefore, you can now customize your personal subscription for the laundry, the counter and the clean home!
How does it work?
Tell us how often you clean / wash / wash a week and based on your answer, we recommend in a time interval that suits your needs. Got a subscription and want to change how often you get your products home? No worries, go into your account and adjust your interval smoothly and easily.
PS When you subscribe with us, you also get 20% at the regular price, at to the orders.
Subscription plan for Detergent
Dishwasher subscription plan
Subscription plan for Cleaning Tablets
Out of products? Are you using less than expected? Cancel or pause your subscription whenever you want!
Something on your mind? e-mail to hanna@skosh.se, and we promise to answer your question as soon as possible!
When you have a subscription with us, shipping is free, as long as you do not order other products in addition to the subscription at the same time.
Dishwashing and cleaning tablets are delivered in a package to your mailbox, while detergent is delivered in a package to your nearest postal agent.
YOUR ORDER
We send orders every day at 12:00. Depending on where in Europe you live, the delivery time may vary slightly.
Delivery time is usually within 3 working days within Sweden.
Delivery time is usually 4-5 working days within the EU.
We do not currently offer the Local Pickup option because we do not have as many products in our office. For further questions, please contact hanna@skosh.se.
Hours:
Monday - Friday: 09: 00-17: 00
Where can I redeem coupons and discount codes? You can easily redeem these last steps at checkout.
The shipping cost is added automatically at checkout.
Shipping costs within Sweden:
- Tablets = 26kr
- Starter package = SEK 39
Free shipping for orders from SEK 399.
Shipping cost for EU countries outside Sweden:
- Tablets: SEK 54 (€ 5,3)
- Starter package: SEK 78 (7,8 €)
Free shipping for orders from SEK 700. (€ 70)
If your package does not arrive as it should or is damaged, we ask you to contact our customer support via email at hanna@skosh.se.
We will then find a solution for you!
Because we usually ship your order immediately, cancellation of your order is usually only possible shortly after receipt of the order.
In accordance with current Swedish consumer protection laws, you always have a 14-day right of withdrawal. If you want to cancel your order, you can send us an email at hanna@skosh.se. Please find more information in our Refund Policy.
We offer a variety of payment options, all of which are displayed at checkout. Here is a brief overview:
- Credit cards (Amex, MasterCard, Visa)
- PayPal
- Maestro debit card
Klarna Pay now & Pay later
- iDEAL
- Google Pay
- Apple Pay
- Swish
Note: If you choose the option "Subscribe and save 20%" for refill tablets, we currently only offer credit card payment.
We are very happy to receive your feedback, it teaches us how we can improve!
You can always leave a review by reaching out to hanna@skosh.se or by completing a short survey by clicking here.